Reconnecting devices

We use browser cookies to store the connection between devices and the Roombelt account. On some older devices, the connection occasionally breaks, and the device displays a "connection code" instead. To restore the connection with your Roombelt account:

1. In the administration panel, click the "three dots" icon for the device that got disconnected.

2. Select the "Reassign" option.

3. Type the connection code from your device and click "Reconnect".

If your device keeps reconnecting after each restart, follow the instructions on How to ensure device stays connected after restart.

Roombelt administration panel with the "Reassign" option highlighted