> For the complete documentation index, see [llms.txt](https://docs.roombelt.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.roombelt.com/reference/account-settings/email-notifications.md).

# Email notifications

On the "Email notifications" you can configure two kinds of notifications:

* Issues reported by users from meeting room tablets (If "Report issues from device" option is selected on the [Device settings](/reference/device-settings.md).
* Notifications about Roombelt devices going offline for any reason.

 To open the notifications settings, open the "Account menu" -> "Notifications," as shown in the screenshot below.

<figure><img src="/files/Qid95cpkvUQS92sJyuR6" alt=""><figcaption><p>Roombelt administration panel with "Account menu" open.</p></figcaption></figure>

### Configuring notifications for issues reported by users

Specify one or more email addresses in the "Send issues reported by users to" field to receive notifications for each issue reported by a user. If left blank, the Roombelt administrator's email will be used.

{% hint style="info" %}
You can send issues reports to a Slack by providing a [channel email address](https://slack.com/help/articles/206819278-Send-emails-to-Slack#h_01F4WDZG8RTCTNAMR4KJ7D419V). You can also [send reports to Jira](https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/) to create an issue from each report.
{% endhint %}

### Configuring notifications about offline devices

{% hint style="info" %}
Roombelt sends notifications for devices that:

* haven't connected to the Roombelt server in the last 5 minutes, and
* were active in the previous five days and
* aren't [marked as disabled](/reference/disabling-devices.md) in the administration panel.
  {% endhint %}

<figure><img src="/files/58MooYn5LT1RLfi8CJ6W" alt=""><figcaption><p>"Notifications settings" screen</p></figcaption></figure>

On the "Notifications settings" screen, you can:

* enable this functionality for your account,
* choose the time and days of the week when you'd like to receive notifications, and
* select target email addresses that will receive notifications.

{% hint style="info" %}
You can send notifications about offline devices to a Slack by providing a [channel email address](https://slack.com/help/articles/206819278-Send-emails-to-Slack#h_01F4WDZG8RTCTNAMR4KJ7D419V).
{% endhint %}