Email notifications

On the "Email notifications" you can configure two kinds of notifications:

  • Issues reported by users from meeting room tablets (If "Report issues from device" option is selected on the Device settings.

  • Notifications about Roombelt devices going offline for any reason.

To open the notifications settings, open the "Account menu" -> "Notifications," as shown in the screenshot below.

Roombelt administration panel with "Account menu" open.

Configuring notifications for issues reported by users

Specify one or more email addresses in the "Send issues reported by users to" field to receive notifications for each issue reported by a user. If left blank, the Roombelt administrator's email will be used.

You can send issues reports to a Slack by providing a channel email address. You can also send reports to Jira to create an issue from each report.

Configuring notifications about offline devices

Roombelt sends notifications for devices that:

  • haven't connected to the Roombelt server in the last 5 minutes, and

  • were active in the previous five days and

  • aren't marked as disabled in the administration panel.

"Notifications settings" screen

On the "Notifications settings" screen, you can:

  • enable this functionality for your account,

  • choose the time and days of the week when you'd like to receive notifications, and

  • select target email addresses that will receive notifications.

You can send notifications about offline devices to a Slack by providing a channel email address.

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